Supporting and training volunteers
In order to identify your clubs' volunteer strengths and weaknesses it is important to speak to your members and your volunteers regarding the following: -
• Do they feel well supported?
• Do your volunteers feel valued?
• Are they overworked?
• Do they have too much responsibility?
• Would they like to become more involved?
• Are they offered any/ suitable training?
Use the feedback constructively and be receptive to the ideas volunteers may have for improvements. Support is fundamental to retaining your club’s volunteers and ensuring that they remain interested and motivated. There are many simple ways to support your volunteers:
• Be approachable, open and honest
• Have a named person available who the volunteer knows they can go to with any problems or queries
• Find out what the volunteer wants from the club
• Ensure good communications
• Recruit many volunteers to spread the workload
• Provide opportunities for fun and socialising
• Provide feedback and review training and support needs
• Recognise other commitments, families, jobs etc
• Make all volunteers feel part of the team
• Recognise concerns and discuss ways to get around problem areas.
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